Telephone: 020 8691 5408

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General terms and conditions

This is an important section  explaining the terms and conditions you are agreeing to when you use the web site.

Unless otherwise specified, the information on this web site is directed solely at consumers who access this web site from the United Kingdom. The Greenwich Natural Health Centre Ltd. does not represent that any services, products or information referred to in the materials on this web site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of England and Wales and all parties submit to the non-exclusive jurisdiction of the English Courts.

Any contract will be communicated in English.

We have taken every care in the preparation of the content of this web site, however we cannot guarantee uninterrupted and totally reliable access to this Web site, and so therefore can not guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, The Greenwich Natural Health Centre Ltd disclaim all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this web site and will accept no liability for any loss or damage arising as a result of problems with access.

The Greenwich Natural Health Centre Ltd shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this web site.

Certain (hypertext) links or images in this site may lead to other web sites, which are not under the control of 
The Greenwich Natural Health Centre Ltd. When you activate any of these you will leave The Greenwich Natural Health Centre Ltd web site and The Greenwich Natural Health Centre Ltd has no control over and will accept no responsibility or liability for the material on any web site which is not under the control of The Greenwich Natural Health Centre Ltd.

The exclusions of liability set out in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of 
Greenwich Natural Health Centre Ltd, or any of their employees, practitioners or agents.

These terms and conditions shall be governed by and construed in accordance with English Law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

The Greenwich Natural Health Centre Ltd reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this web site.

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First appointments

A deposit is required for first time appointments.

Cancellation of appointments

If you cannot attend an appointment, we require:

a) For osteopathic appointments, one working days notice of cancellation,

b) for non-osteopathic appointments, two working days notice of cancellation,

otherwise a cancellation fee will be charged.

Payment by credit or debit card

We accept payment by most major credit or debit cards. If you are a new client, a deposit will be debited from your account before your first appointment. Therapy fees and outstanding balances
will be debited immediately after your therapy session.

All credit and charge card holders are subject to validation checks and authorisation by the card issuer. Information about your credit and debit card transactions may be used by the Royal Bank of Scotland banking group and UK credit status agencies for security and credit status purposes. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay, non-delivery or cancellation of our services, treatments or therapies.

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Important health related advice

General health advice
  • provides general information on a wide range of health and therapy topics, but does not contain all the relevant information about every medical condition. The information is not a substitute for professional care by a qualified practitioner. 
  • If you are concerned about your symptoms or have any other concerns or questions about your health or medicines, you should always consult an appropriate healthcare professional. 
  • Be cautious about embarking on vigorous exercise or therapy if you have any serious medical condition, such as back pain, high blood pressure or heart disease, or if you are pregnant.
  • Medical information is changing constantly. The way the internet and your computer works may mean you do not always receive the latest version, or a complete version, of our web pages. Whilst we do everything we can to bring you the trustworthy and reliable information, we cannot give an absolute guarantee that every piece of information on our web site is true, accurate or up to date at all times.
  • If you are already using a medicine, remedy or other supplement, you should always ensure it is safe to start taking another remedy alongside this. Always read the product information contained on the pack, as well as the information leaflet (if provided) before taking any herbal medicine or similar product.
  • The information on our web site is not designed for use by healthcare professionals. 
  • The naming of any organisation, product, or complementary therapy or practitioner on this web site does not imply endorsement by The Greenwich Natural Health Centre Ltd. The omission of any such names does not necessarily indicate a lack of endorsement by The Greenwich Natural Health Centre Ltd.
Complementary treatments and therapies
  • We strongly recommend that you consult your doctor before following any complementary therapies if you are receiving conventional medication or treatment for any condition.
  • Do not cease conventional treatment or medication for any reason without consulting a doctor.
  • Always inform your doctor or complementary practitioner of any treatments, medication or remedies, both conventional and non-conventional, that you are taking or intend to take.
  • Please advise your practitioner if you have a sexually transmitted disease.
  • Do not begin a course of complementary therapy without first consulting your doctor if you are pregnant, are trying to conceive or are breast feeding.
  • Consult your doctor before allowing babies or infants to receive complementary treatments as some are unsuitable for small children.
  • See your doctor if your symptoms persist or worsen.
  • You should ensure that it is safe to start a complementary therapy if you are already taking medication or undergoing a course of treatment.
  • Some individual complementary therapies have some additional cautions which are listed at the end of their respective therapy pages. Please refer to these before starting any complementary therapy.
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Our advertising and web site content

The Greenwich Natural Health Centre Ltd aims to follow the Committee for Advertising Practice Code for health and beauty products and therapies which are listed here:

50.1 Medical and scientific claims made about beauty and health-related products should be backed by evidence, where appropriate consisting of trials conducted on people.  Where relevant, the rules will also relate to claims for products for animals.  Substantiation will be assessed by the ASA on the basis of the available scientific knowledge.

50.2 Marketers inviting consumers to diagnose their own minor ailments should not make claims that might lead to a mistaken diagnosis.

50.3 Marketers should not discourage essential treatment.  They should not offer specific advice on, diagnosis of or treatment for serious or prolonged conditions unless it is conducted under the supervision of a doctor or other suitably qualified health professional (e.g. one subject to regulation by a statutory or recognised medical or health professional body). Accurate and responsible general information about such conditions may, however, be offered.

50.4 Consumers should not be encouraged to use products to excess and marketers should hold proof before suggesting their products or therapies are guaranteed to work, absolutely safe or without side-effects.

50.5 Marketing communications should not suggest that any product is safe or effective merely because it is ‘natural’ or that it is generally safer because it omits an ingredient in common use.

50.6 Marketers offering individual treatments, particularly those that are physically invasive, may be asked by the media and the ASA to provide full details together with information about those who will supervise and administer them. Where appropriate, practitioners should have relevant and recognised qualifications. Marketers should encourage consumers to take independent medical advice before committing themselves to significant treatments, including those that are physically invasive.

50.7 References to the relief of symptoms or the superficial signs of ageing are acceptable if they can be substantiated.  Unqualified claims such as ‘cure’ and ‘rejuvenation’ are not generally acceptable.

50.8 Marketers should hold proof before claiming or implying that minor addictions and bad habits can be treated without effort from those suffering.

50.9 Marketers should not use unfamiliar scientific words for common conditions.

If you believe any 
content on contravenes or conflicts with the above code, please contact us detailing the specific web page and wording in question and we will rectify the situation as soon as possible.

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Links contains hyperlinks, which may take you outside Links are provided for your convenience and the inclusion of any link does not imply that we endorse or approve the linked web site, its operator or content, and we are not responsible for any web site outside the The Greenwich Natural Health Centre web site.


Information provided by Greenwich Natural Health Centre web site is designed for non medically trained individuals. It does not offer medical advice and should not be seen as a replacement for consultation with a doctor or other healthcare professional. The articles and information provided by The 
Greenwich Natural Health Centre web site are designed for you to help talk to your doctor or pharmacist, not to be used instead of seeing your doctor or pharmacist.

Care has been taken to confirm that the information presented is accurate and to describe generally accepted practices. If we find, or are alerted to, a mistake, we will correct it as quickly as possible. However, to the fullest extent permitted by law, the authors, editors and publishers are not responsible for errors or omissions, or for any consequences arising from application of the information on
The Greenwich Natural Health Centre web site, and make no warranty, express or implied, with respect to the contents or accuracy of the material published.

Therapies presented in
The Greenwich Natural Health Centre web site indicate a judgement about the strength of the evidence and the relevant importance of benefits and risks. The Greenwich Natural Health Centre Ltd. rely on authors to confirm accuracy. Readers should be aware that professionals in the field may have different opinions. Also there are regular advances in medical and therapy research. The therapies presented do not indicate whether a particular treatment is generally appropriate or whether it is suitable for an individual.

There is no guarantee of availability of information on at any time, nor that it is up to date or error-free. The Greenwich Natural Health Centre do not guarantee the accuracy of the content on any external web site link.

To the fullest extent permitted by law, 
The Greenwich Natural Health Centre Ltd. and its authors and editors expressly exclude all conditions, warranties and other terms which might otherwise be implied by law and any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the information contained on or use or inability to use or result of the use of our website(s), any websites linked to it and any material posted on it, including without limitation any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

Nothing in this provision affects our or our contractors liability for death or personal injury arising from our (or their) negligence nor our (or their) liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter nor any other liability which cannot be excluded or limited under an applicable law.

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All designs, text, graphics and their selection and arrangement on this web site are the copyright of 
The Greenwich Natural Health Centre Ltd. or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use only.

The Greenwich Natural Health Centre Neptune House 70 Royal Hill Greenwich London SE10 8RF Tel: 020 8691 5408
Director: Pat Truman de Reimers.